Hospitality, tourism and artificial intelligence in Lazio
Practical guides for anyone running a property or a restaurant: what changes with digital, what guests ask for, which rules apply.
Enea on WhatsApp: the Gaeta concierge that answers tourists, even at night
No website to open, no app to download: you message Enea on WhatsApp and it replies in the tourist’s language. What it knows and why it helps hosts too.
Scopri Gaeta: the town guide that updates itself
ZTL, weather, duty pharmacy, buses and events that update themselves, and a concierge that answers even at night: why Scopri Gaeta is not just any guide.
Chatbots and AI assistants for hotels and B&Bs: what they can do and what the AI Act requires
What an AI assistant for guests really does, where it can go wrong and why, from 2 August 2026, it must clearly say that it is an AI.
QR code menus for restaurants: how they work and what they must include
A QR code on the table, the menu on the customer’s phone: what it takes to make it really work, from allergens to translations.
Welcome book for B&Bs and holiday homes: what to write, section by section
The sections that really matter, in the order guests look for them, plus three legal obligations worth mentioning in the guide too.
Tourist tax in Gaeta: rates, exemptions and obligations for hosts
How much per night, who is exempt, deadlines for paying and filing: the Comune di Gaeta’s regulation explained for anyone running a hotel, B&B or holiday home.
CIN code for B&Bs and holiday homes: what it is, where to display it, what you risk
The national identification code is requested from the Ministry of Tourism’s database and displayed outside the property and in every listing. Here is what the law says.